Delivery & Returns

  • All Orders are subject to a delivery charge of £10.00 incl. VAT.* (Tracked24 (1-2 Business days)) or £15.00 incl. VAT.* (Special Delivery (Next Day Before 1PM)).

    *This excludes furniture, equipment, and other bulky items for which delivery will be quoted at the time of ordering.

    Our aim is to dispatch all orders within 48 hours, subject to stock availability. If an item is out of stock our Customer Service Team will contact you with an estimated delivery date or a suggested alternative.

    We ship throughout England, Scotland and Wales. The Scottish Highlands and Northern Ireland are excluded from online orders, however, you can write us an e-mail and place your order over the e-mail with a delivery charge.

    For any queries, you can Contact Us by tel 0113 226 4097 or email:

    During a Bank Holiday, online orders placed during the weekend will be dispatched on the following working weekday.

    Returns - Exchanges

    We are happy to exchange a product within 7 days of purchase as long as the product has not been used. Additional carriage charges may apply if goods are redelivered.

    Returns - Refunds

    In the unlikely event that your product is faulty, we will happily exchange it within 30 days, provided that you have notified us in writing within 7days of receipt of the goods.

    All returned items should be sent insured via recorded delivery to Beauty Salon Services Ltd, 17 Buckton View, LS11 8JW, Leeds, UK. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. We do not collect goods. advises you for your own protection to retain your proof of postage, as we cannot be held responsible for packages that are damaged or lost in transit. requests that goods should be returned in their original sealed packaging where possible, with labels intact. Goods must be unused and in re-saleable condition. (This does not affect your statutory rights) will charge a £10.00 handling charge per order, or 10% of the value, whichever is greater. No refunds will be made in respect of carriage charges levied on the original order. Beauty Salon Services Ltd is entitled to make a charge for damaged or missing items. This may affect the total amount credited to you.